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"Your kind and dedicated staff made the start up process easy to understand."

T. Smith
Special Operations Technology

Home / Services / Voice Broadcast / FAQ

FAQ

General

1.	How do I sign up for a Broadcast?
2.	Will my list be sold or reused for other clients?
3.	Can my broadcast be sent internationally?
4.	Does Protus offer a volume discount?
5.	Can broadcasts be sent at any time?
6.	Will Protus manage and maintain my lists or database?
7.	I still need more information. Where can I find it?
8.	Does Protus provide lists?

Voice Broadcasting

1.	How does Voice Broadcast work?

2.	How many messages can I record and save on the system?

3.	Can I reach specific phone extensions with my broadcast?

4.	How does the interactive survey feature work?

General

1. How do I sign up for a Broadcast?
	For Voice Broadcasts, contact our sales department toll-free at 1-888-733-7007 (US & Canada), or 1-613-733-0000 (Local and International).
	Within one business day of completing your registration request you will receive your user ID and instructions on how to begin using the service.
2. Will my list be sold or reused for other clients?
No.
	Confidentiality is assured.
	Refer to Protus privacy policy.
3. Can my broadcast be sent internationally?
Yes.
	Protus can send your broadcast anywhere in the world.
4. Does Protus offer a volume discount?
Yes.
	Protus can provide you with discounts based on high volumes.
	For more details, please call Sales at 1-888-733-7007 or email sales@protus.com.
5. Can broadcasts be sent at any time?
	Broadcasts can be scheduled for the time of your choosing.
	Regulations may specify specific times for unsolicited broadcasts. Check with the appropriate regulators, like the FCC or CRTC, for details.
6. Will Protus manage and maintain my lists or database?
No.
	Protus staff will not manage or perform any maintenance on your lists.
	You (the broadcasting company) must handle all responses to the broadcast.
	Protus will provide you with detailed reports, which will allow you to filter your lists and make your broadcast more productive.
7. I still need more information. Where can I find it?
	Contact our sales department: toll-free at 1-888-733-7007 (US & Canada) 1-613-733-0000 (Local and International) email: sales@protus.com.
8. Does Protus provide lists?
	Protus delivers fax and voice broadcasts but does not provide either the content, or the lists. There are many reputable providers of opt-in marketing lists.

Voice Broadcasting

1. How does Voice Broadcast work?
	Register as a Protus customer to receive your user id and password to then self-serve via our easy to use web interface.
	The web self-serve will enable you to record a message with our IVR menu and easily upload your call list in seconds and get instant reports of your campaign.
2. How many messages can I record and save on the system?
	You are free to record as many messages as you like.
	Unused messages will be deleted after 90 days.
3. Can I reach specific phone extensions with my broadcast?
Yes.
	You can designate specific extensions to dial with your voice broadcasts.
4. How does the interactive survey feature work?
	Interactive Voice Broadcasts lets you send interactive telephone surveys to your key contacts and get immediate response. The feature is easy to use and supports multiple choice questions and the collection of digit sequences like account numbers. You can ask sequential questions accepting multiple-choice or number-string answers by keypad.

Protus Sales
1-888-733-7007

Local & International
1-613-733-0000


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